Make Every Day Count: A Charming Year in Review


A few short weeks ago, Charm City Concierge hosted our annual awards dinner with an elegant and spirited reception to celebrate and recognize our employees’ accomplishments and successes in 2016! It’s a much-anticipated annual tradition that brings our staff together to praise each other’s tireless dedication and phenomenal progress. Our awards dinner highlights the core values that make Charm City Concierge a Best Place to Work.

We started the evening off right with a cocktail hour in the atrium of one of our world-class properties, where we were served delicious passed and plated hors d’oeuvres.  The stationary appetizers included a voluminous cheese and cracker platter, fresh fruit, and buffalo chicken cheese dip.  The passed hors d’oeuvres showcased the talents of RSVP Catering, one of our concierge favorites.  There was a wide range of treats including mini donuts with pulled pork, watermelon bruschetta, and mini macaroni and cheese waffles. Ashley B., one of our DC concierges, eagerly identified the watermelon bruschetta as her favorite from the Awards Dinner! “It was sweet and savory, and the goat cheese on top of the watermelon made for a tangy treat!”

As we prepared for dinner, we were met with a wall of string with colorful paper and markers intended for us to post a positive tidbit from our day. The power of positivity is an idea that supports so much of what our company stands for; once we set the tone for the evening by identifying our best accomplishments and recent happy moments, we were seated at the beautifully decorated tables.  In the center of each table were stunning bouquets arranged by Conklyn’s Florist, and party favors included antique white picture frames with the inspirational quote, “Make Every Day Count!”


Next came the family-style dinner, also provided by RSVP Catering. As a premier partner, RSVP always rises to the occasion and provides a phenomenal spread.  The meal included new signature items from RSVP’s Spring Summer Menu: we enjoyed their moist cliff spa chicken and flavorful lemon agave salmon, accompanied by fresh tomato arugula herb salad, and an artisan bread basket. And, because dessert is our favorite, we indulged in cherry blossom s’mores, cookie dough bites, and flourless chocolate lava cupcakes. Yum!

Each year we extend the opportunity to tenants, property managers, and the community to let their voices be heard—without all of you, we’d have nothing to celebrate! We recognized our efforts by watching a testimonial reel from kind words from our fans. Recapping 2016, we focused on all of the amenity spaces we support throughout our properties, and highlighted new programming and events that bring these spaces to life.

Our 2016 Concierge of the Year is Brenda B. at Reston Town Center! Brenda is “always willing to go above and beyond whether it’s helping out a fellow colleague, management, or her clients– showing how trustworthy she is.  She’s very professional and receives high accolades from tenants, vendors, her peers, the community, and her property management team. Brenda not only works with her tenants, but also with the community and the retailers at her property. She consistently brings new and innovative ideas to create an experience.” Congratulations, Brenda!

We had a lovely evening coming together as whole company, which is a treat especially seeing as though our staff is far-flung, from suburban Maryland to downtown Baltimore to Northern Virginia to the heart of DC.  We took so many photos, capturing the spirit of many properties, one company – thank you for giving us a reason to celebrate our year!

You voted, we listened: here are the results of our search for this year’s best!

2016 Outstanding Concierge

Brenda B. at Reston Town Center

“Brenda has been as responsive as any one person can be. She is always professional, and has a smile on her face. She’s helped me with work perk cards, with tickets to shows, and with questions I’ve had regarding offers that come across email. She’s a pleasure to work with.”

Tenants Choice Awards

Most Votes Overall – Anna B. at 1 South St.

 “Anna will do anything that she can to meet the challenge of a difficult request. She is efficient and friendly. I cannot imagine that anyone provides better service than Anna and she always does it with a big smile!”

Best Testimonial MD Region – Jess G. at National Business Park

 “This group is not only an extension of the benefits we offer here at the company, but it’s also an important extension of our community outreach efforts. Great ideas. Great people. Great prices. Great fun.”

Best Testimonial DC Region – Ashley B. at Market Square

“Ashley is the consummate professional. Not only is she responsive, she suggests creative menu options and is proactive when it comes to seeing to each detail. Ashley is reliable and I’ve never worried that something won’t be done.”

Best Testimonial VA Region – Kendra P. at Tysons Metro Center

 “Since moving into the building, we were met with the most professional demeanor and attitude of our friend and associate, Kendra. Kendra works diligently to create quality lifelong relationships. She is service minded and has an outstanding attention to detail when creating a training or business activity.”

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