Are You Measuring Activity or Impact? Rethinking Experience Management KPIs

adminAmenity Utilization, commercial real estate, Experience Management, Experience Management KPIs, Simpli, Tenant Engagement, Tenant Experience

Learn how to measure Experience Management beyond event attendance. Explore KPIs for tenant engagement, amenity utilization, reach, feedback and impact.

The Mixed-Use Advantage: Creating Connection, Driving Engagement and Supporting Retail

adminConnected Community, Experience Management, Mixed-use Amenities, Retail Partnerships, Simpli

Mixed-use properties have a unique advantage: a built-in audience. Residents live there. Office tenants work there. Retailers and restaurants operate there. Visitors come for dining, shopping, entertainment and public events. …

What Is Experience Management in Commercial Real Estate?

adminAmenity Management, Experience Management, Hospitality, Programming, Simpli, Tenant Engagement, Wellness

Commercial real estate has changed. A great location, beautiful lobby and impressive amenity package are still important, but they are no longer enough on their own.  Today, tenants expect more …

People gathering in a modern workplace lounge and hospitality space

When Every Building Has Great Amenities, What Actually Sets Yours Apart?

adminAmenity Management, Conference Center Management, Experience Management, Office Building Amenities, Simpli

Walk through almost any newly renovated Class A office building today and the amenity list will sound familiar.A beautifully designed tenant lounge.A state-of-the-art fitness center.Conference and collaboration spaces.A rooftop or …